Privacy Policy

Information We Collect and Its Use

To improve performance and deliver customized experiences, we gather several categories of user information. This includes personal identifiers like your name, contact details, professional information, and any other content you provide when engaging with our services.

We also collect behavioral information that reflects how you interact with the platform. Examples include the pages you view, the searches you conduct, and the features you use. To build more complete insights, we may integrate this information with data obtained from our external partners. In some cases, the information we handle is aggregated or anonymized, ensuring that it cannot be linked back to you. Such data is used for purposes beyond individual personalization, such as enhancing business operations, improving service design, conducting research, and shaping marketing efforts.

Aggregated Information and Its Application

Beyond personal data, we also collect Non-Personal Information in the form of Aggregated Data. This data may be compiled from user activity but is stripped of identifiers, so it does not disclose your identity. For instance, browsing statistics may be combined to evaluate how many users rely on a particular feature. We use Aggregated Data to conduct research, improve usability, and increase overall efficiency of our services. Since it is de-identified, it may also be disclosed or applied for any lawful business purpose. When personal details are legally required or contractually necessary, failure to provide them could limit our ability to fulfill requested services. In certain situations, this might lead to suspension or termination of access.

Ways We Gather and Handle Data

• We collect data to maintain service quality and improve user experience. During your visits to our website, both Personal and Non-Personal Data are automatically recorded. This can include technical details of your device, unique identifiers, navigation activities, and overall interaction trends. The collection occurs via cookies, log files, and associated technologies. Furthermore, when you engage with external platforms that integrate our tracking systems, additional usage data may also be obtained.
• Beyond this, Personal Data may be acquired from reliable third-party providers. For instance, analytics services help us monitor system performance, and in the case of clients, Business Information provided to us may be supplemented with additional insights from recognized sources. For non-users, limited professional or contact details may also be collected from public or licensed databases.
• When we act as a processor for our clients, we process Personal Data exclusively on their behalf and in accordance with their instructions. Any requests to access or delete such information will be coordinated directly with the client, although in special circumstances we may assist with resolution.

How We Use the Information You Provide

• Your personal information is essential for service delivery. We process it to ensure you receive the requested functionality, and in some cases, we share it with selected partners or providers to meet your requirements. Without processing, certain features may not be available.
• Communication with you depends on the information you provide. It allows us to answer questions, handle feedback, and resolve issues in a clear and timely manner.
• Protecting users and Services is a critical function. We use personal data to detect suspicious activity, prevent abuse, enforce agreements, manage payments, and comply with regulations. This helps us safeguard against fraud, spam, and other risks.
• Your information supports customization. Through cookies and integrated technologies, we adapt content, settings, and third-party features to create a more personalized experience.
• We also rely on personal data for research and development. Usage patterns inform innovation, guide improvements, and enable us to develop tailored solutions for different needs.

If new purposes for processing arise, you will be informed and given the choice to opt out, though doing so may limit service availability.

Legal and Business Disclosures

Your personal data may be shared with parties supporting our services, including affiliates, vendors, regulators, or relevant organizations. These entities must implement privacy and security safeguards. We may also disclose information when legally required, during legal actions, or to protect our operations, assets, and users’ safety. If our school undergoes corporate events such as a sale, acquisition, or merger, personal data may be transferred to the new entity. All such disclosures are managed in compliance with applicable laws and standards.

Rights Over Your Information

You may have rights under applicable privacy regulations, including accessing, updating, deleting, or restricting the use of your personal data. Certain limitations may exist under law. Requests can be submitted to admin@substitutesforschool.com, and we will respond appropriately.

Third-Party Websites

Our platform may redirect you to external sites not controlled by us. We do not assume responsibility for their privacy or content. We recommend reviewing each third party’s policies before interacting with their services.

Data Security Measures

Your data is secured using physical, administrative, and technical safeguards designed to minimize risks of unauthorized access, use, or modification. Complete security cannot be guaranteed. Information is retained only for the period necessary to provide services, comply with legal requirements, resolve issues, or maintain contractual obligations. Temporary copies may persist in archives or caches.

Policy Updates

This Privacy Policy may be revised periodically. Updated versions reflecting legal, technological, or operational changes will be posted online.

California Residents

CCPA provides rights to California residents to access, delete, or opt out of the sale of personal information. Contact admin@substitutesforschool.com for assistance.